diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 0535389043
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely log you in without requiring a password or email. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and activate your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. However, withdrawal is only possible for earnings from gaming activities, not for bonus amounts collected. The withdrawn amount is the user's actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all KYC details through this app, which includes saving your Aadhar card, UPI information, and bank details. This will ensure that your account is fully verified. Please ensure that all necessary details are accurately saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay in payment processing may affect the overall time taken for the transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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